Clinic Policies & Preparation

A few details before your Soléa experience.
To provide every client with a seamless, personalized experience, we kindly ask that you review our clinic policies before booking your appointment.

CANCELLATIONS & RESCHEDULING
We understand that plans can change. If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice. Cancellations or rescheduling within 24 hours of your appointment may result in the loss of your deposit.

DEPOSITS
A deposit may be required to secure your appointment. All deposits are non-refundable and will be applied toward the total cost of your treatment. With proper notice, your deposit may be transferred to a rescheduled appointment.

LATE ARRIVALS
Please arrive on time so we can provide your complete treatment experience. A 15-minute grace period is allowed. Arrivals beyond 15 minutes may require your treatment to be shortened or rescheduled depending on availability.

NO-SHOWS
Appointments missed without notice will be considered a no-show. The deposit will be forfeited, and a new deposit may be required before booking another appointment.

SAME-DAY APPOINTMENTS
Same-day appointments may be available depending on the schedule. Please contact Soléa directly for availability. Online availability is subject to change until your appointment is confirmed.

GUESTS & CHILDREN
To maintain a calm, private treatment environment, we kindly ask that you arrive without additional guests or children unless previously arranged.